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Refund, Cancellation & Shipping Policy

Effective / last updated: September 18, 2026

Shipping — Digital Delivery Only

Every product sold on this Site is delivered digitally — there is no physical shipping, and no shipping charges apply to any order.

• Smart Table Guides are delivered as an instant download immediately after your PayPal payment is confirmed. If your download link doesn't work or you don't receive it, contact us and we'll resend it right away.
• AI System license and Coaching Assistant access are activated on our end after your subscription payment is confirmed, and access details are sent to the email associated with your order.

Refunds — Smart Table Guides (One-Time Purchases)

Because Smart Table Guides are instantly delivered digital files, all sales are final once the download has been delivered — we're not able to offer refunds simply because you changed your mind after receiving the guide, the same as most digital-download products.

That said, we will provide a full refund or free replacement if:

• You were charged but never received a working download link, and we're unable to fix delivery within a reasonable time; or
• The file you received is genuinely corrupted, incomplete, or is not the guide you purchased.

If either applies to you, contact us within 14 days of purchase and we'll make it right.

Refunds & Cancellation — AI System License and Coaching Assistant (Subscriptions)

• You can cancel either subscription at any time by contacting us.
• Cancellation stops future billing — it takes effect at the end of your current paid billing period, and you'll retain access until then.
• We do not provide partial refunds for the unused portion of a billing period you've already paid for.
• If you're charged in error (for example, a duplicate charge or a charge after you already cancelled), contact us and we'll investigate and refund it promptly if confirmed.

How to Request a Refund or Cancel

Contact us using the details below with your order confirmation (from PayPal or your card statement) and a short description of the issue. We aim to respond to all refund and cancellation requests within a few business days.